Privacy Policy

  1. About This Privacy Policy

TeachingPlans.ie is committed to respecting and protecting the privacy of its customers, website visitors, webinar participants, consultancy clients and other individuals who interact with the business.

This Privacy Policy explains what personal data we collect, why we collect it, how it is used, the circumstances in which it may be shared, how long it may be retained and the rights available to individuals under applicable data-protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This Privacy Policy should be read together with our Cookie Policy, Website Terms and Conditions and any additional terms applying to a particular product or service.

  1. Who We Are

TeachingPlans.ie is owned and operated by:

Teaching Plans (Ireland) Limited.
Company Registration Number: 711858.
Registered business address: County Laois, Ireland.
Email: info@teachingplans.ie.

Teaching Plans (Ireland) Limited is the data controller responsible for the personal data described in this Privacy Policy.

  1. Personal Data We May Collect

The personal data collected will depend on how an individual interacts with TeachingPlans.ie.

Identity and Contact Information

This may include:

  • Name.
  • Email address.
  • Billing address.
  • School or organisation name, where provided.
  • Telephone number, where relevant to an enquiry, booking or service

Account Information

Where a customer creates an account, we may process:

  • Account name and email address.
  • Login and account-management information.
  • Order history.
  • Saved billing or account preferences.

TeachingPlans.ie does not have access to a customer’s password in readable form.

Order and Transaction Information

When a customer purchases a product or service, we may process:

  • Products or services purchased.
  • Order number.
  • Order date and value.
  • Payment status.
  • Billing details.
  • Download or access records.
  • Refund, chargeback or dispute information.

TeachingPlans.ie does not ordinarily receive or store complete payment-card details. Payments are processed through Stripe or another payment provider displayed at checkout. Payment providers process payment and fraud-prevention information in accordance with their own privacy policies and security arrangements.

Communication and Customer-Support Information

When an individual contacts TeachingPlans.ie, we may process:

  • Email correspondence.
  • Contact-form submissions.
  • Customer-support enquiries.
  • Complaints and refund requests.
  • Information voluntarily supplied in connection with an order or service.
  • Attachments or screenshots provided to explain a technical or product issue.

TeachingPlans.ie uses Gmail, provided by Google, to manage business correspondence, customer-support enquiries, webinar communications, complaints and other communications.

Information sent to or from TeachingPlans.ie by email may therefore be processed and stored through Google’s email services. This may include names, email addresses, message contents, attachments and related technical information.

Reviews, Comments and Feedback

Where an individual submits a product review, blog comment, testimonial, survey response or other feedback, we may process:

  • Name or chosen display name.
  • Email address.
  • Review, comment or feedback content.
  • Information relating to the relevant product or service.
  • Technical information used to prevent spam, fraud or misuse.

Webinar and Consultancy Information

Where an individual registers for a webinar or engages TeachingPlans.ie for consultancy services, we may process:

  • Name and contact details.
  • Booking and payment information.
  • School or organisation details.
  • Webinar display name.
  • Platform access or attendance information.
  • Questions, chat contributions or correspondence.
  • Information supplied in connection with consultancy work.

Where a webinar is recorded, the recording may capture a participant’s displayed name, profile image, chat contribution, voice or video, depending on the webinar format and settings. Further information will be provided in the webinar description, Webinar Terms and Conditions or at the beginning of the session where applicable.

Technical and Website-Usage Information

When an individual visits TeachingPlans.ie, certain technical information may be collected automatically. This may include:

  • IP address.
  • Browser and device type.
  • Operating system.
  • Approximate location derived from an IP address.
  • Date and time of access.
  • Pages viewed and links followed.
  • Referring website or search source.
  • Shopping basket, checkout and account activity.
  • Cookie identifiers and consent preferences.
  • Security, error and server-log information.
  • Non-essential analytics information will be collected only where the required cookie consent has been provided.

Marketing and Newsletter Information

Where an individual subscribes to the TeachingPlans.ie newsletter, we may process:

  • Name, where provided.
  • Email address.
  • Subscription date and source.
  • Consent information.
  • Newsletter preferences.
  • Unsubscribe or opt-out requests.
  • Information about email delivery and interactions, such as whether an email was opened or a link was selected.

TeachingPlans.ie uses MailerLite to manage newsletter subscriptions and send marketing communications.

  1. How We Collect Personal Data

Personal data may be collected:

  • Directly from an individual when they place an order, register an account, complete a form, subscribe to the newsletter, book a service, register for a webinar, submit a review or communicate with TeachingPlans.ie.
  • Automatically through the website, cookies, server logs and similar technologies.
  • Through service providers used to process payments, deliver orders, host webinars, send communications, prevent fraud or operate the website.
  • Through a school or organisation that books a webinar or consultancy service involving the individual.
  • From publicly available professional or organisational sources where reasonably necessary to respond to a business enquiry or provide an agreed service.
  1. How and Why We Use Personal Data

Processing Orders and Supplying Products

We use personal data to:

  • Process and confirm purchases.
  • Provide access to digital downloads.
  • Send order and access information.
  • Maintain order histories.
  • Provide customer support.
  • Process refunds or resolve payment disputes.

The lawful basis is normally the performance of a contract or taking steps at the individual’s request before entering into a contract.

Operating Customer Accounts

We use account information to:

  • Create and maintain customer accounts.
  • Allow customers to view relevant orders.
  • Support account access.
  • Prevent unauthorised use.

The lawful basis is normally the performance of a contract and our legitimate interest in providing secure account functionality.

Providing Webinars and Consultancy Services

We may use personal data to:

  • Administer bookings.
  • Provide access instructions.
  • Communicate with participants or clients.
  • Maintain webinar security.
  • Deliver recordings or associated materials where included.
  • Provide certificate files where included.
  • Respond to questions.
  • Provide consultancy services.
  • Manage service-related payments and disputes.

The lawful basis is normally the performance of a contract, taking steps before entering into a contract and our legitimate interest in delivering and securing the relevant service.

Customer Service and Complaints

We use correspondence and order information to:

  • Answer enquiries.
  • Provide technical assistance.
  • Investigate complaints.
  • Resolve access problems.
  • Assess refund or consumer-rights claims.
  • Maintain records of agreed resolutions.

The lawful basis may be the performance of a contract, compliance with a legal obligation or our legitimate interest in providing customer support and resolving disputes.

Accounting, Tax and Legal Compliance

We may process and retain personal data to:

  • Maintain business and financial records.
  • Prepare accounts and tax returns.
  • Comply with company, tax, consumer-protection and other legal obligations.
  • Respond to lawful requests from authorities.
  • Establish, exercise or defend legal claims.

The lawful basis is compliance with legal obligations and, where applicable, our legitimate interest in protecting the business and its legal rights.

Website Operation, Security and Fraud Prevention

We may use technical, order and account information to:

  • Operate and maintain the website.
  • Protect customer accounts and transactions.
  • Detect suspicious activity or unauthorised sharing.
  • Prevent fraud, spam, malware and other misuse.
  • Diagnose errors and maintain system security.

The lawful basis is our legitimate interest in operating a secure and reliable website and, where applicable, compliance with legal obligations.

Website Analytics and Improvement

Where the required cookie consent has been provided, TeachingPlans.ie uses Google Analytics to understand how visitors interact with the website.

Google Analytics may process information such as:

  • Pages visited.
  • Approximate location.
  • Browser and device information.
  • Referring source.
  • Interactions with the website.
  • Cookie or device identifiers.

This information is used to assess website performance, identify errors or usability issues and improve the website’s content, structure and customer experience.

Google Analytics will operate only where the required consent has been provided through the website’s cookie consent tool. Users may withdraw their consent or change their analytics-cookie preferences at any time.

Google processes information collected through Google Analytics in accordance with its own privacy and data-protection terms. The lawful basis for storing or accessing non-essential analytics cookies is consent.

Marketing Communications and MailerLite

TeachingPlans.ie uses MailerLite to manage newsletter subscriptions and send marketing communications, including product news, educational updates and information about webinars or other services.

Where an individual subscribes, information processed through MailerLite may include their name, email address, subscription date, consent information, newsletter preferences and information about interactions with emails.

Marketing communications will be sent where the recipient has consented or where they are otherwise permitted by law.

Recipients may unsubscribe at any time by selecting the unsubscribe link included in each marketing email or by contacting info@teachingplans.ie.

Withdrawing consent does not affect the lawfulness of processing undertaken before consent was withdrawn. A limited suppression record may be retained to ensure that an unsubscribe request continues to be respected.

MailerLite processes subscriber information in accordance with its own privacy and security arrangements.

TeachingPlans.ie does not currently use Google Ads, Bing Ads or Microsoft Ads for behavioural advertising. If advertising services are introduced in the future, this Privacy Policy and the Cookie Policy will be updated where necessary.

Reviews and Comments

We may process and publish reviews, comments or testimonials voluntarily submitted to TeachingPlans.ie.

The lawful basis may be consent or our legitimate interest in allowing customers to provide feedback and helping other users understand our products. Where consent is relied upon, it may be withdrawn, although this does not affect processing already undertaken.

  1. Cookies and Similar Technologies

TeachingPlans.ie uses cookies and similar technologies for purposes that may include:

  • Operating essential website functions.
  • Maintaining shopping baskets and checkout sessions.
  • Remembering account or consent preferences.
  • Protecting website security.
  • Measuring website performance through Google Analytics.
  • Supporting optional content or website features.

Strictly necessary cookies may operate without consent where they are required to provide a service requested by the user.

Google Analytics and other non-essential cookies will be used only where the required consent has been provided. Users can review or change their cookie choices through the cookie settings control displayed on the website.

Further information is available in the TeachingPlans.ie Cookie Policy.

  1. Who We May Share Personal Data With

TeachingPlans.ie does not sell personal data.

Personal data may be shared with carefully selected service providers where reasonably necessary to operate the website, process orders or provide services.

Website Hosting and E-commerce Providers

Providers supporting the hosting, security, maintenance and operation of the WordPress and WooCommerce website may process customer, order, account and technical information.

Payment Providers

TeachingPlans.ie uses Stripe, or another provider displayed at checkout, to process payments and support payment security and fraud prevention.

Payment providers process payment information in accordance with their own privacy policies. TeachingPlans.ie does not ordinarily receive or retain complete payment-card details.

Google and Gmail

TeachingPlans.ie uses Gmail, provided by Google, to manage business correspondence, customer service, webinar communications, complaints and other emails.

Google may process email addresses, message contents, attachments and related technical information in providing this service.

Google Analytics

TeachingPlans.ie uses Google Analytics, subject to the visitor’s cookie consent, to measure website traffic and understand how the website is used.

Google Analytics does not operate through TeachingPlans.ie until the required cookie consent has been provided.

MailerLite

TeachingPlans.ie uses MailerLite to:

  • Manage newsletter subscriptions.
  • Maintain subscriber preferences and consent records.
  • Send marketing emails.
  • Process unsubscribes.
  • Measure email delivery and interactions.

MailerLite may process names, email addresses, subscription information and email-engagement information on behalf of TeachingPlans.ie.

Webinar and Online-Service Providers

TeachingPlans.ie uses Zoom or another platform stated in the relevant webinar description to deliver webinars and online services.

These platforms may process participant names, email addresses, display names, IP addresses, device information, access details, chat contributions and other information generated through participation.

Professional Advisers

Accountants, tax advisers, insurers, IT professionals, legal advisers and other professional service providers may receive relevant information where necessary to provide their services.

Public Authorities and Legal Recipients

Personal data may be disclosed where required by law, court order or a lawful request from a regulator, tax authority, law-enforcement body or other competent authority.

Business Transfers

If Teaching Plans (Ireland) Limited is sold, reorganised or transfers part of its business or assets, relevant personal data may be disclosed to professional advisers and a prospective or actual purchaser, subject to appropriate confidentiality and data-protection safeguards.

Service providers are permitted to process personal data only for the relevant purposes and subject to appropriate contractual, confidentiality and security requirements.

  1. Third-Party Websites and Embedded Content

TeachingPlans.ie may contain links to or embedded content from third-party websites or services, including videos, social media content, payment services or other online tools.

Third-party content may collect information, use cookies or monitor interactions as though the visitor had accessed the third party’s website directly.

Where required, non-essential embedded content should remain blocked until the user has provided the appropriate cookie consent.

TeachingPlans.ie does not control the privacy practices of third-party websites. Users should review the applicable privacy and cookie policies before using those services.

  1. International Transfers

Some service providers used by TeachingPlans.ie, including Google, Stripe, MailerLite and Zoom, may process personal data outside Ireland or the European Economic Area.

Where personal data is transferred internationally, TeachingPlans.ie will take reasonable steps to ensure that an appropriate transfer mechanism or safeguard is in place where required. This may include:

  • A European Commission adequacy decision.
  • Approved Standard Contractual Clauses.
  • Another lawful transfer mechanism permitted under data-protection law.
  1. How Long We Retain Personal Data

TeachingPlans.ie retains personal data only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting, tax, contractual and dispute-resolution requirements.

The applicable retention period depends on the type of information and the reason it is processed.

Order, Invoice and Transaction Records

Order, payment and accounting records will generally be retained for at least six years or for any longer period required under applicable tax, company or legal obligations.

Customer Account Information

Account information may be retained while the account remains active and for a reasonable period afterwards. Certain order or transaction records associated with the account may need to be retained separately for legal or accounting purposes.

Customer-Support, Gmail and Complaint Records

Emails, enquiries, complaints and support correspondence managed through Gmail will be retained for as long as reasonably necessary to respond, maintain an appropriate business record and manage potential disputes.

Webinar and Consultancy Information

Booking, platform, correspondence and service records will be retained for as long as reasonably necessary to deliver the service, provide access where included, manage security, maintain financial records and address potential questions or disputes.

Marketing and MailerLite Information

Marketing contact information will be retained through MailerLite until the individual unsubscribes, withdraws consent or the information is no longer required.

A limited suppression record may be retained to ensure that an unsubscribe request continues to be respected.

Reviews and Comments

Published reviews and comments may remain available until they are removed by TeachingPlans.ie or a valid request for removal is received, subject to any legal reason for retaining them.

Technical, Security and Google Analytics Information

Retention periods will vary according to the nature and purpose of the information and the settings applied within each service. Cookie durations are described, where available, through the website’s cookie declaration or settings tool.

Information may be retained for longer where reasonably necessary to establish, exercise or defend a legal claim, comply with a legal obligation or respond to an investigation.

  1. How We Protect Personal Data

TeachingPlans.ie takes reasonable technical and organisational measures to protect personal data against accidental or unlawful loss, alteration, disclosure, destruction or unauthorised access.

Measures may include:

  • Secure website connections.
  • Access controls and passwords.
  • Website and software updates.
  • Security monitoring.
  • Restricted access to business records.
  • Use of reputable hosting, payment and service providers.

No website, email service or electronic storage system can be guaranteed to be completely secure. Individuals should use strong passwords, keep their devices secure and avoid sharing account or access information.

  1. Data-Protection Rights

Subject to applicable conditions and exemptions, individuals may have the following rights:

  • The right of access: The right to request confirmation of whether personal data is being processed and to receive a copy of that data.
  • The right to rectification: The right to request correction of inaccurate personal data and completion of incomplete information.
  • The right to erasure: The right to request deletion of personal data in certain circumstances.
  • The right to restriction: The right to request that processing be restricted in certain circumstances.
  • The right to object: The right to object to processing based on legitimate interests and to object at any time to processing for direct marketing.
  • The right to data portability: The right, in certain circumstances, to receive personal data in a structured, commonly used and machine-readable format or have it transmitted to another controller.
  • The right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time.
  • Rights relating to automated decision-making: The right, in certain circumstances, not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects.

Data-protection rights are not absolute and may be subject to legal conditions or exemptions.

Requests should be sent to info@teachingplans.ie. TeachingPlans.ie may ask for information reasonably necessary to verify the identity of the person making the request.

Requests will normally be handled free of charge and within one month. This period may be extended by up to two additional months where a request is complex or numerous, in which case the individual will be informed.

A reasonable fee may be charged, or a request may be refused, only where permitted by law—for example, where a request is manifestly unfounded or excessive.

  1. Automated Decision-Making

TeachingPlans.ie does not itself ordinarily use personal data to make decisions based solely on automated processing that produce legal or similarly significant effects.

Stripe or another payment or fraud-prevention provider may use automated systems when assessing transactions. Further information about this processing is available in the relevant provider’s privacy policy.

  1. Children’s Personal Data

TeachingPlans.ie is intended primarily for teachers, educational professionals, schools and other adult users. It is not directed at children, and TeachingPlans.ie does not knowingly seek to collect personal data directly from children.

Users should not submit identifiable or sensitive information about pupils or other children through reviews, comments, support enquiries, webinars, consultancy communications or editable resources unless this is lawfully necessary and appropriate arrangements have been agreed in advance.

If TeachingPlans.ie becomes aware that a child’s personal data has been provided inappropriately, reasonable steps will be taken to delete or otherwise address it.

  1. Complaints

Individuals who have a concern about how their personal data has been handled are encouraged to contact TeachingPlans.ie first so that the matter can be investigated.

Email: info@teachingplans.ie.

Individuals also have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission.
6 Pembroke Row.
Dublin 2.
D02 X963.
Ireland.

Website: www.dataprotection.ie

  1. Changes to This Privacy Policy

TeachingPlans.ie may update this Privacy Policy to reflect changes to its business practices, website, service providers, products or legal obligations.

The updated policy will be published on the website with a revised “Last updated” date. Material changes may also be communicated by another appropriate method where required.

  1. Contact Details

Questions about this Privacy Policy, the personal data held by TeachingPlans.ie or the exercise of data-protection rights may be sent to:

Teaching Plans (Ireland) Limited.
Company Registration Number: 711858.
Registered business address: County Laois, Ireland.
Email: info@teachingplans.ie.

Last updated: 24 July 2026.